This article provides steps for troubleshooting script errors encountered while using Yahoo! Messenger.
Having the most recent Java application will ensure proper communication between Internet Explorer and the Messenger application. Please follow these steps to uninstall and reinstall your Java runtime environment.
Uninstall and Reinstall Java
1. On your keyboard, hold down the Windows key and press the R key. This opens the “Run” command.
2. Type in appwiz.cpl and click OK. This opens “Add or remove Programs”.
3. Select Java and then click the Uninstall button. There may be multiple installed versions, so be sure to remove all of them.
6. Restart Messenger to determine if the issue is resolved.